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You likely know the word Waco, but what do you think when I say the name Gary Noesner? Well, Gary was there during Waco and many other incidents throughout his decades long career in the FBI.
Today on the Crisis Cop podcast you’re going to learn more about Gary Noesner.
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The Detailed Shownotes for This Episode of The Crisis Cop Podcast:
Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there’s something else you’d like to see from this episode!
Timestamps for This Episode of The Crisis Cop Podcast:
Questions Answered Inside This Episode of Cops and Robbers Talk:
- Gary Noesner – Crisis Negotiator describes “stalling for time” as a core negotiation strategy. What are the potential advantages and disadvantages of this approach in high-stakes crisis situations?
- The episode covers some common misconceptions about the Waco incident. Based on Gary Noesner – Crisis Negotiator‘s perspective, how do media narratives shape public understanding of law enforcement actions during major crises?
- Negotiations are often described as a team effort, contrary to Hollywood portrayals of lone negotiators. What are the key roles on a negotiation team, and how do they contribute to successful outcomes?
- Gary Noesner – Crisis Negotiator emphasizes the importance of “active listening” skills. Why do you think active listening became such a transformative practice in crisis negotiation, and can you think of examples outside law enforcement where these skills are essential?
- The episode discusses how organizational leadership can sometimes be at odds with negotiation teams during incidents like Waco. What are some strategies negotiators can use to gain and maintain the trust of incident commanders?
- Reflecting on the aftermath of Waco, what lessons were learned that changed FBI and police procedures in crisis negotiations going forward? Are these changes still relevant today?
- The HOBA system was developed to gather statistics on negotiation situations. How can data collection and analysis improve future crisis negotiation tactics and outcomes?
- Gary Noesner – Crisis Negotiator argues that “negotiations never fail.” Do you agree with this statement? Why or why not?
- What advice from Gary Noesner – Crisis Negotiator‘s career do you think is most applicable for someone just starting out in crisis negotiation or any other high-pressure communications field?
- The episode touches on the international and national collaboration between negotiators (Gary Noesner – Crisis Negotiator mentions NCNA and international working groups). How important is collaboration across departments, regions, or countries in building stronger crisis negotiation practices?
Links from this Episode:
— Get All of Pat’s Books via Amazon Now!
– Crisis Cops: The Evolution of Crisis Negotiation in America
– Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation
– Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area
- 2GuysTalking Podcast Network
- Link to the Network’s homepage to provide listeners with more background.
- 2GuysTalking Podcast Network
Guest Introduction: Gary Noesner
- Discover Gary’s decades-long FBI career and role in major incidents like Waco.
- More info: Gary Noesner’s Official Site
Gary Noesner’s Book: “Stalling for Time”
Real stories and negotiation lessons from his FBI career.
Find the book: Stalling for Time on Amazon
Waco Insight
Gary’s perspective on the negotiation at Waco and unraveling the truth behind common misconceptions.
Reference: Waco: The Series on Paramount
HOBAS System
The Hostage Barricade Database System developed after Waco, tracking negotiation statistics.
Learn more: FBI HOBAS Overview
Active Listening Skills in Negotiation
Why active listening became the centerpiece of FBI training, thanks to Gary’s influence.
Training resource: Active Listening Skills in Law Enforcement
The National Council of Negotiation Associations (NCNA)
National guidelines and best practices for negotiation teams, co-founded by Gary.
Details: NCNA Official Guidelines
Icons of Influence
New video series with Gary, Jack Cambria, and Andy Prisco, sharing negotiation wisdom.
Watch: Jumpstart Mastery – Icons of Influence
Radio and Television News Directors Association Guidelines
Best practices for news media at crisis scenes.
Find the guidelines: RTNDA Codes of Ethics
VoiceFarmers Voiceover Academy
Voiceover training and services, as featured in the episode.
Learn more: VoiceFarmers.com
BlueBaggersProject.com – Roleplaying for Crisis Training
Help train crisis negotiators by joining the Blue Baggers Project.
Support and info: BlueBaggersProject.com
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The Host of this Program:
Pat Doering
Pat DoeringPat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide.
In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of Crisis Negotiators. He conducts live, on-site training events and online workshops designed to sharpen the skills of those interested in crisis negotiation.
“My goal is to share the knowledge and experience I’ve gained throughout my career in high-stakes situations. My speeches will help you become a better communicator and listener. I am committed to teaching and training the future of crisis negotiations.”
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The Guest Featured Inside this Program:
Gary Noesner:
Gary Noesner:Gary Noesner is a former senior law-enforcement professional whose three-decade career with the Federal Bureau of Investigation made him one of the most influential crisis negotiators in modern U.S. history. From a young age, Noesner aspired to join the FBI, and after completing his agent training he quickly gravitated toward the emerging field of crisis and hostage negotiation. Over 23 years, he served in a wide range of high-stakes assignments and ultimately became the first person to hold the title of Chief of the FBI’s Crisis Negotiation Unit within the Critical Incident Response Group.
Across his tenure, Noesner confronted some of the most volatile and dangerous situations faced by the Bureau. His work included negotiating during prison riots, extremist standoffs, hijackings, terrorist incidents, and embassy takeovers. He played a significant role in more than 120 international kidnapping cases involving American citizens, helping shape the FBI’s global approach to recovering hostages and managing prolonged crises. Among the most scrutinized events of his career was the 1993 Branch Davidian standoff in Waco, Texas, during which his negotiation philosophy and methods became central to national conversations about crisis response.
Noesner emphasized communication rooted in rapport, empathy, and psychological understanding. He believed that even the most volatile individuals could be guided toward safer decisions through patient conversation and trust-building. His leadership helped formalize negotiation strategies that are now standard practice across law-enforcement agencies.
Following his retirement from the FBI in 2003, Noesner moved into the private sector as a Senior Vice President at Control Risks, an international consulting firm specializing in kidnap response and crisis management. He also helped form the National Council of Negotiation Associations, an umbrella organization connecting dozens of professional negotiation groups across the country.
In 2010, Noesner published his memoir, Stalling for Time: My Life as an FBI Hostage Negotiator, offering a vivid, behind-the-scenes look at the complex world of crisis negotiation. Today, he continues to teach, lecture, and advise organizations worldwide, sharing hard-won insights on communication, conflict resolution, and human behavior. Through his work, Gary Noesner has helped define the art and science of negotiation, demonstrating that dialogue can be the most powerful tool in the midst of crisis.
The Producer of this Program:
Mike Wilkerson:
Mike Wilkerson:Mike Wilkerson Is the PodFather of St. Louis, and has been hosting, producing, concepting and enhancing podcasts since 2005. As a professional content creator, Mike has been making and documenting every mistake in the Podcasting industry so you won’t have to when you’re ready to begin. With thousands of of hours of business, marketing and life experience behind and in front of the mic and keyboard, he has created a vibrant and always-growing business tapestry via The 2GuysTalking Podcast Network.
As a perpetual student, Mike continues to foster interests in Crisis Negotiator Training, Firearms Instruction and helping people to find the next step in their career with an active interest in hunting light bulb moments.
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