March 2020, the Coronavirus, COVID-19 hit, and it hit hard. The virus does not discriminate. It doesn’t care what gender you are, your age, race, religion, or socioeconomic status. It attacks everyone across the board. People were told to stay home, work from home, stay away from friends and family that didn’t live inside your home. The … Continue reading When COVID Came to Dispatch
We see pursuits on TV and the big screen all the time in action movies and shows but what is a pursuit like in real life? Usually they are fast and scary and while we are white knuckling it through every twist and turn we are silently praying they everyone walks away safely and … Continue reading Pursuits
“The last moments of any critical call are usually the moments that stay with you, some even haunt you. Imagine hearing a frantic voice on the phone, you do your best to engage, to converse, to change the callers focus but nothing you say or do is going to change the outcome of that … Continue reading The Last Voice
The calendar is about to roll from the year we all want to forget – 2020 – to 2021, where everything changes, and all is anew – right? The thing that people have to remember is that the things that ail us, namely, the COVID-19 Virus, along with many other things, don’t keep a … Continue reading Have the COVID Conversation NOW – The COVID-19 Education Series
Can you imagine if everyone in the country had your phone number and the only time they called you on their worst day of their life? This is OUR reality. Strangers call us all day, every day, they call because they need something – it is a one-way relationship. I’m not sure I agree … Continue reading Emergency Call Perspective Review: A Real Police Dispatcher Reacts! (Season 1, Episode 2)
Finally there’s a new show about dispatching that’s made it’s debut on television and the title is Emergency Call. Unlike 9-1-1, starring Angela Bassett, is a drama that gives a Hollywood look at First Responders where they include dispatchers and the drama that surrounds them and their lives, Emergency Call actually takes you into … Continue reading Emergency Call Perspective Review: A Real Police Dispatcher Reacts! (Season 1, Episode 1)
A day like any other day, you walk into your favorite Big Box store to get some groceries, maybe some paper products, take a look though the new seasonal stuff that you can’t live without when all of a sudden BANG! You duck down thinking to yourself “that sounded like a gunshot!” You hide … Continue reading Shooter Vs. Active Shooter – Know the Difference…
A parent’s worst nightmare – to wake up and find that their child is missing. Panic sets in as fear takes over; where is he, did he runaway, did someone take him, how long has he been gone, who could he be with, who could have him? Call the police, call his friends, look … Continue reading Runaway
We all have moments of road rage, either experiencing it from other drivers or dishing it out ourselves. We all handle these moments differently, but It’s how we handle these situations that could mean life or death! Join Police Dispatcher Lisa Moore as she shares more education, stories and legacy from her career inside the … Continue reading The Road Rages On
You’re just sitting there, minding your own business watching the red light just waiting for it to turn green so that you can get to the Taco Bell for a Chalupa. You glance over at your rear-view mirror and you see a car approaching. He isn’t slowing down. He doesn’t even look like he’s … Continue reading Accidents: Distracted Driving