When the phone rings in a 9-1-1 call center, the dispatcher never knows what to expect. Most calls are routine, a fender bender, a noise complaint, a suspicious car parked on the street. But some calls have a lasting impact and leave haunting memories. Join Police Dispatcher Lisa Moore as she shares more education, … Continue reading Case Of A Teenage Son, A Closet & A Life Cut Short
Category Archives: Digitally Dispatched – Location, Location – Location.
It’s hard to judge a person from a one time meeting. Seeing that person over and over again, though, will certainly give you the insight needed to get a feel for them. But that’s when things get complicated, because now you have to peel back the layers of this person to get to the … Continue reading The Onion Fields: Peeling Back the Layers
There are many things that you’ll read about, hear about, even see in your lifetime, but few things can prepare you for what presents itself when you mix in suburban America, a quiet little town, and a Samurai Sword. Join Police Dispatcher Lisa Moore as she shares more education, stories and legacy from her … Continue reading The Case of the Suburban Samurai
You are instantly inside of a warm, fuzzy blanket of security when you think of the concept of – 911. All hell breaks loose – everything goes sideways and you simply pick up the phone and all things start to be righted – or do they? We’ve been using 911 since 1968 and the system, capabilities and features continue to … Continue reading The Call (2013) – A Perspective Review Featuring a Real-Life 911 Dispatcher & Crisis Negotiator
The 911 system rings. On the other end of the line is a woman calling to have police dispatched to her location immediately. In her midst – could it be a prowler? A terrorist? A burglar lurking in the shadows about to accost her? Nope – just a dude she wants gone. Huh? It … Continue reading Using 911 as “The Billy Badass Tool?”
The value of situational awareness isn’t something that only comes in handy when one is a Police Dispatcher: It’s a skill set that is valuable to everyone. It’s not every call that features the police department, EMS and one’s broken pride, but inside this episode of Digitally Dispatched, 20-year Police Dispatcher Vet LIsa Moore … Continue reading Squad 51, Squad 51: Beeeeeeeez!
The questions about 911 are never-ending, but finding out what people ask immediately about them is straightforward. Listen to this episode of The Digitally Dispatched Podcast, where I detail the first of many volumes of the Frequently Asked Questions that I’ve received over the years about 911 & being a Police Dispatcher… The Digitally … Continue reading What People Want to Know About Dispatchers – My Frequently Asked Questions – Volume 1
“911, location of your emergency…” A greeting just like this one, is what EVERYONE hears after hitting the three golden numbers. They are the first numbers you think of when YOU need first responders. My name is Lisa Moore. I’m a 911 Police Dispatcher. I’ve been sending officers to help you for 20 years … Continue reading The 101: Why The Digitally Dispatched Podcast Exists…