Podcast: Play in new window | Download
Few things have the same impact as an effective mentor. Many moons ago, a man named Geno Dorough taught a class on Barricaded Individuals, and set the life of Pat Doering – The Crisis Cop, on a course for training crisis negotiators around the globe.
Who is this man? What in the world did Pat learn from him? What stories, perspectives and deep down truths have and continue to power this gentleman’s sway on the lives of so many?
You’ll find it all and more inside this episode of The Crisis Cop Podcast as Pat’s original mentor, Geno Dorough, visits in-studio to share everything with you…
Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com…
The Crisis Cop Podcast Podcast Links Bar:
Connect with The Host!
Subscribe to This Podcast Now!
This program is one of the many parts of The
Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK!
Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network!
Housekeeping
— The Editor Corps – Make Your Podcast Soar: There’s only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting “The Editor Corps” who will “Make Your Podcast Soar!” http://EditorCorps.Com
— The Voice Farm: Fred Wilkerson, Mike’s Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience – without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com
Two Great Ways to Listen/Watch!
We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program!
To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release!
To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special!
The Detailed Shownotes for This Episode of The Crisis Cop Podcast:
Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there’s something else you’d like to see from this episode!
Timestamps for This Episode of The Crisis Cop Podcast:
00:00 “Prioritizing Negotiation and Life Preservation”
08:11 “Sharing Negotiation Knowledge and Insight”
13:00 Challenges in Leadership and Crisis Philosophy
17:30 “Guide to Law Enforcement Communication”
22:35 Managing Armed Suicidal Situations Tactfully
28:19 “Tragic End to Volatile Standoff”
34:40 “Challenges and Sacrifices of Officers”
40:45 “Serious Commitments and Sacrifices Needed”
44:53 Balancing Negotiations and Internal Crises
51:09 “Practicing Empathy and Respect in Law Enforcement”
57:19 “Impact and Joy of Mentorship”
01:01:07 “Passion and Connection in Training”
Questions Answered Inside This Episode of Cops and Robbers Talk:
- Mentorship & Influence: How did mentorship (or the lack thereof) shape Geno Dorough – Retired Crisis Negotiator’s approach to crisis negotiation, and how did he later become a mentor himself?
- Negotiation Philosophy: What is the “4 Rs” philosophy discussed in the episode, and how can it be applied to both emotional and physical barriers in crisis negotiation?
- Communication Skills: How does the difference between verbal and nonverbal communication affect outcomes during barricaded or crisis situations?
- Emotional Impact: The episode touches on the emotional toll crisis negotiation can have. How do negotiators cope with traumatic incidents, and what resources are available today compared to earlier years?
- Legacy & Lessons: What does Geno Dorough – Retired Crisis Negotiator hope his legacy in the field will be, and how does passing on knowledge help shape the next generation of negotiators?
- Changing Practices: How have responses to suicidal individuals changed over time, and what are the implications for law enforcement and community safety?
- Training & Professionalism: Why is it important for all officers (not just negotiators) to receive training on communication and emotional management, and what impact does this have on the public’s perception of police?
- Tactical vs. Negotiation: How did Geno Dorough – Retired Crisis Negotiator’s unique experience as both a tactical officer and negotiator help bridge the gap between these teams, and why is congruence in messaging crucial?
- Barriers & Time: Why is “taking time” emphasized repeatedly in the episode, and what risks are involved when law enforcement rushes a crisis situation?
- Personal Reflection: Geno Dorough and Pat Doering – CrisisCop.Com share personal stories about balancing their commitment to crisis negotiation with personal life. How do negotiators manage the demands of the job, and what advice do they offer to those considering this line of work?
Links from this Episode:
— Get All of Pat’s Books via Amazon Now!
– Crisis Cops: The Evolution of Crisis Negotiation in America
– Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation
– Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area
- 2GuysTalking Podcast Network
- Link to the Network’s homepage to provide listeners with more background.
- 2GuysTalking Podcast Network
- Books & Training Materials
- Compliance Surrender by Geno Dorough – Retired Crisis Negotiator: The foundational book on negotiation tactics – find it on Amazon or inquire to the hosts for a fair price.
- Pat Doering – CrisisCop.Com’s newest negotiation book: For more content and practical advice, reach out via the podcast or website.
Relevant Techniques & Philosophies
- The “Four Rs” of Negotiation: Recognize, Respect, Reduce, and Remove barriers – as discussed by Geno Dorough – Retired Crisis Negotiator
- Active Listening Skills: Essential for both negotiations and day-to-day policing – and featured throughout the episode.
- Professional Communication in Law Enforcement: Why avoiding yelling and profanity matters for de-escalation and public image.
Topics Covered in This Episode
- The evolution of crisis negotiation in police work and CIT (Crisis Intervention Team) training.
- Handling emotionally charged situations, and the effects of PTSD in law enforcement.
- Building trust and rapport—even through difficult or traumatic incidents.
- Why mentorship matters: Advice for new negotiators from Pat Doering – CrisisCop.Com and Geno Dorough – Retired Crisis Negotiator.
- The importance of preserving dignity and respecting emotional barriers during crisis calls.
Be sure to Like, Subscribe & Share Everywhere!
==== Connect with Pat Doering – The Crisis Cop Today!
— Pat Doering on Facebook
— Pat Doering on LinkedIn
— Pat Doering on Instagram
— Crisis Cop on the Web
— Crisis Cop on YouTube
==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com:
On the Web: https://whatcopswatch.com/
At Apple Podcasts: https://podcasts.apple.com/us/podcast….
At Spotify: https://open.spotify.com/show/2VV1HL9….
On Amazon Music: https://music.amazon.com/podcasts/b46….
On Facebook: / whatcopswatch
Calls to the Audience Inside this Episode:
— Did you know that it ALL STARTED with John & Al’s Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now!
Be an Advertiser/Sponsor for This Program!
Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER!
Tell Us What You Think About The Crisis Cop Podcast:
Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com!
The Host of this Program:
Pat Doering
Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide.
In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of Crisis Negotiators. He conducts live, on-site training events and online workshops designed to sharpen the skills of those interested in crisis negotiation.
“My goal is to share the knowledge and experience I’ve gained throughout my career in high-stakes situations. My speeches will help you become a better communicator and listener. I am committed to teaching and training the future of crisis negotiations.”
— Pat Doering on Facebook
— Pat Doering on LinkedIn
— Pat Doering on Instagram
— Crisis Cop on the Web
— Crisis Cop on YouTube
The Guest Featured Inside this Program:
Geno Dorough:
Geno Dorough is a retired St. Louis County Police Department crisis negotiator with a distinguished career spanning three decades in law enforcement. Starting his journey in 1973, Geno initially worked on patrol before serving in specialized units such as undercover narcotics and sex crimes. His path took a pivotal turn in 1985 when, upon joining the department’s tactical unit, he was asked to become a crisis negotiator—a role he initially hesitated to accept but ultimately helped define for his agency.
Over the next 15 years, Geno became a cornerstone of St. Louis County’s crisis response, participating in nearly 300 armed barricade incidents. What set him apart was his dual assignment—functioning not only as a negotiator but also as a tactical team member and helicopter pilot, giving him unique insights into both sides of high-stakes incidents. This experience shaped his influential philosophy emphasizing the preservation of life through communication, respect, and the thoughtful use of time.
Geno was also instrumental in advancing crisis negotiation training. He became a sought-after instructor for agencies locally and across the Midwest, developing courses and authoring the foundational book “Compliance Surrender,” which remains a resource for negotiators. During the emergence of crisis intervention teams (CIT), he took on a leading role, teaching communication and de-escalation to officers throughout Missouri and Illinois, and partnering with the FBI and corporate entities on workplace violence prevention.
Beyond his operational and instructional work, Geno believes strongly in mentorship and legacy. He has inspired countless officers—including future leaders—to adopt a communication-first approach and stay mindful of the emotional toll that crisis work can take. His advocacy for empathy, professionalism, and ongoing training continues to impact the law enforcement negotiation community, earning him recognition as both a legend and mentor in the profession.
The Producer of this Program:
Mike Wilkerson:
Mike Wilkerson Is the PodFather of St. Louis, and has been hosting, producing, concepting and enhancing podcasts since 2005. As a professional content creator, Mike has been making and documenting every mistake in the Podcasting industry so you won’t have to when you’re ready to begin. With thousands of of hours of business, marketing and life experience behind and in front of the mic and keyboard, he has created a vibrant and always-growing business tapestry via The 2GuysTalking Podcast Network.
As a perpetual student, Mike continues to foster interests in Crisis Negotiator Training, Firearms Instruction and helping people to find the next step in their career with an active interest in hunting light bulb moments.
— Mike Wilkerson on Facebook
— Mike Wilkerson on LinkedIn
— Mike Wilkerson on X
— Mike Wilkerson on Instagram
— 2GuysTalking on LinkedIn
— 2GuysTalking on YouTube
