Listen to Your Customer
Peter F Drucker once said, ‘the purpose of business is to make and keep a customer.’ The art of keeping customers and doing business...
Stories tagged with: customer
Customer Loyalty Programs
Doing business with existing customers is much more profitable for businesses, hands down. Plus, when we work with existing customers more, we improve our...
Customer Centric = Being More Profitable REVISITED
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Customer Centric v. Company Centric Metrics
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The Profile of Your Ideal Customer
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Customer Experience… What Does That Mean?
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