Listen to Your Customer
Peter F Drucker once said, ‘the purpose of business is to make and keep a customer.’ The art of keeping customers and doing business... Read More.
Stories tagged with: customer
Customer Loyalty Programs
Doing business with existing customers is much more profitable for businesses, hands down. Plus, when we work with existing customers more, we improve our... Read More.
Small Business Saturdays: Customer Centric = Being More Profitable REVISITED
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Small Business Saturdays: Customer Centric v. Company Centric Metrics
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Small Business Saturdays: The Profile of Your Ideal Customer
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Small Business Saturdays: Customer Experience… What Does That Mean?
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